Social Media Management for E-commerce Brands
For online stores and direct-to-consumer brands: content that shows the product working, supports launches and can be traced to sessions and sales.
Custom quote based on your goals Lowest price in the market, premium service.
- $299 starter month (~£226 · ~€265 · ~AED 1,098) One-month pilot on one platform
- Ongoing: indicatively $450–$850/month (~£340–642 · ~€398–752 · ~AED 1,653–3,122) per platform; bundles from about $1,200 (~£907 · ~€1,062 · ~AED 4,407)
Quotes in your local currency · local figures are approximate (reference rates of 1 Oct 2026); billing is in USD.
What drives your price: number of platforms, posts and Reels per month, paid ads management, content production (shoots, video editing), languages, target market and competition.
- Founded 2017
- 10+ team members
- Registered company: HYRAX COMMUNICATION PRIVATE LIMITED · GSTIN 23AAECH2835H1ZU
- Refund & Cancellation Policy
Email us: info@viralincity.com · See all prices
Ready to start? Pay securely for an agreed custom quote or the $299 starter month.
Viral In City, the brand of HYRAX COMMUNICATION PRIVATE LIMITED, manages Instagram, Facebook, LinkedIn and YouTube for e-commerce brands businesses worldwide as a remote team based in India. Pricing is a custom quote based on your goals, with a $299 one-month starter pilot on one platform; ongoing plans are indicatively $450–$850 per platform per month, billed in USD with no minimum term.
Last reviewed: 2 October 2026
Social media for an online store is a sales channel with a memory
An e-commerce brand has an advantage most local businesses do not: almost every outcome can be measured. A click from a Reel to a product page, an add-to-cart, a purchase: with UTM tags and your store analytics, you can see which posts actually sold. The flip side is that vanity numbers are easy to chase. A viral video that brings the wrong audience can do less for revenue than a plain demo that answers the one question stopping people from buying.
The accounts that sell tend to post product-in-use content (not just packshots), answers to objections such as sizing, ingredients, shipping times and returns, and proof from real customers shared with permission. Launches and restocks get a short build-up and a clear end date, rather than a permanent discount that trains people to wait.
You send products or existing footage; we plan the shots, script hooks, edit, write captions with product tags and schedule everything around your launch dates.
Ideas for each channel
- Three-second hook demos: the product solving the problem in the first frame, then the detail.
- Comparison carousels: your two best sellers side by side, so the visitor picks one instead of leaving.
- Shoppable posts and product tags where your catalogue is connected.
- Stories for restock alerts, low-stock notices (only when true) and polls on new colours or flavours.
- Longer captions covering materials, care, shipping regions and returns for considered purchases.
- Customer photo posts collected with permission, credited by first name only.
- Brand community: a Group for power users, early access or tips, if you have the capacity to moderate it.
YouTube
- Shorts for how-to-use, unboxing and "3 ways to wear or use" videos that people search for.
- Community posts for launch countdowns and polls.
- Useful for wholesale, retail partnerships, investor updates and hiring, rather than direct consumer sales.
Sample 30-day launch-month calendar
An example launch month on Instagram, Facebook, YouTube and a light LinkedIn presence. In non-launch months the teaser slots become education and customer-proof posts.
| Day | Channel | Idea |
|---|---|---|
| Day 1 | Instagram Reel | Hero product demo with the problem it solves in frame one |
| Day 2 | Facebook Post | Shipping regions, delivery times and returns, pinned |
| Day 3 | Instagram Carousel | Best seller A vs best seller B: who each is for |
| Day 4 | YouTube Short | How to use the product in 30 seconds |
| Day 5 | Instagram Stories | Poll: which colour or flavour should we restock first? |
| Day 6 | Instagram Reel | Founder explains why the product exists |
| Day 7 | Facebook Post | Customer photo with permission and a short quote |
| Day 8 | Instagram Carousel | Ingredients or materials explained simply |
| Day 9 | YouTube Short | Unboxing: what arrives in the box |
| Day 10 | Instagram Reel | Teaser one: new product silhouette, launch date |
| Day 11 | Instagram Stories | Countdown sticker for the launch |
| Day 12 | Facebook Post | FAQ: sizing, fit or compatibility |
| Day 13 | Instagram Reel | Teaser two: close-up detail |
| Day 14 | LinkedIn Post | Wholesale or stockist enquiry invitation |
| Day 15 | Instagram Carousel | Launch day: what's new, price and link |
| Day 16 | Instagram Reel | Launch day demo |
| Day 17 | Facebook Post | Launch announcement with product link |
| Day 18 | YouTube Short | Three ways to use the new product |
| Day 19 | Instagram Stories | Behind the scenes: packing launch orders |
| Day 20 | Instagram Reel | Answering the top objection from launch comments |
| Day 21 | Facebook Post | Care or maintenance guide |
| Day 22 | Instagram Carousel | Bundle suggestion: what pairs well together |
| Day 23 | YouTube Community | Poll: what should we make next? |
| Day 24 | Instagram Reel | Customer unboxing shared with permission |
| Day 25 | Instagram Stories | Last days of launch offer (end date stated) |
| Day 26 | Facebook Post | Gift guide or occasion angle |
| Day 27 | Instagram Reel | Before and after use, unfiltered |
| Day 28 | LinkedIn Post | Team or production milestone |
| Day 29 | Instagram Carousel | Month recap and what is coming next |
| Day 30 | YouTube Short | Common mistake when using the product |
E-commerce KPIs
- Sessions from social per platform, using UTM tags on every link so your analytics tool attributes them correctly.
- Conversion rate and revenue from social sessions: the numbers that justify the budget.
- Product tag taps and link clicks per post, to see which products the content actually moves.
- Add-to-cart rate from social traffic compared with other channels.
- Saves and shares on demo content, which tend to precede purchases.
- Customer content collected each month with permission.
Compliance notes for online brands
- Influencer and affiliate posts must be disclosed. FTC guidance in the US (Disclosures 101 for Social Media Influencers) and ASA/CMA guidance in the UK (Influencers' guide to making clear that ads are ads; Social media endorsements: guide for influencers) both expect clear, upfront labels.
- Reviews and testimonials: the FTC rule bans fake reviews, buying reviews for positive sentiment, undisclosed insider reviews, and buying fake followers or views ("fake indicators of social media influence") (The Consumer Reviews and Testimonials Rule: Questions and Answers).
- Scarcity and price claims: "only 3 left" or "was $60, now $40" must be true at the time of posting.
- Product claims about health, the environment or performance need evidence before they appear in a caption.
General information, not legal advice.
Choosing a plan
Most online brands start with Instagram (custom quote; $299 starter month) and add YouTube Shorts once there is enough demo footage; the $1,200 Instagram + Facebook + YouTube bundle suits brands with regular launches. LinkedIn is worth adding only for wholesale or B2B. All prices and deliverables are on the pricing page.
See also YouTube management and Instagram management.
Other industry playbooks
Related Services
Get a quote for E-commerce Brands
Tell us about your business and the platform you want managed. We will reply with a custom quote, or you can start with a $299 one-month pilot.
Frequently Asked Questions
Do you need products sent to you?
It helps for demos. Otherwise we work from your existing photos and videos, customer content shared with permission and footage your team or photographer provides.
Can you connect posts to sales?
We add UTM tags to every link and report sessions and conversions from your analytics or store dashboard each month. You keep ownership of all accounts and data.
Do you manage paid ads?
Our plans cover organic content. Ad management can be quoted separately, or we can work alongside whoever manages your ad budget.
Can you work with Shopify or WooCommerce?
Yes for content and tagging. Store setup, theme changes and SEO are outside our social media plans.
Want this plan run for you?
Tell us about your business and we will suggest the right platforms and a monthly plan. Get a custom quote based on your goals, or start with a $299 one-month pilot on one platform.
Start with a $299 one-month starter on one platform, or get a custom quote based on your goals.
Ready to start? Pay securely for an agreed custom quote or the $299 starter month.